FAQs

Public Records Available Online

Records Not Held by the City of Asheville

Information that Is Not Public Record

  • Personnel information and records other than what is specifically made public under G.S.§ 160A-168.
  • Personally identifiable information of public utility customers including addresses for water shut offs, sanitation pick up, etc. (G.S. § 132-1.14).
  • Police records that include specific tactics, or specific security or emergency procedures (G.S. § 132-1.7).
  • Criminal investigation and criminal intelligence records except those specifically made public by G.S. § 132-1.4

 General Public Records Request Information

  • Be specific about what you’re looking for. Include names and dates, if known. You may be asked to clarify your request.
  • To assist us in efficiently filling email requests, provide a time period for the request, keywords or topic information, and specific City staff or council members. Please specify if you want all emails including those sent by the public, or only emails between staff and/or council.
  • Email requests will be filtered to exclude automatically generated emails such as calendar notifications, out of office replies, newsletters and City press releases, etc. Please specify if you would like those materials included.
  • The City is not required to create or compile records that do not already exist (G.S. § 132-6).